1. Agreement to Terms

Welcome to Baba Tours and Travels. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Baba Tours and Travels ("Company," "we," "us," or "our"), a premium cab and car rental service provider based in Mumbai, India.

By accessing our website at babatoursandtravels.com, making a booking through phone, WhatsApp, email, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Business Information:
Business Name: Baba Tours and Travels
Owner: Eknath Sangale
Established: 2013
Address: 1st Floor, F-126, Express Zone Mall, Western Express Hwy, opp. Adani Electricity, Panch Bawadi, Malad East, Mumbai, Maharashtra 400097
Contact: +91 89282 96664 | babatravel9635@gmail.com

2. Services Description

Baba Tours and Travels provides premium transportation services including but not limited to:

All our vehicles are 100% air-conditioned, GPS-enabled, and maintained to the highest standards of safety and comfort.

3. Booking and Reservations

3.1 How to Book

You can make a booking through any of the following channels:

3.2 Booking Confirmation

A booking is considered confirmed only when:

3.3 Advance Booking

We recommend booking at least 24 hours in advance for local trips and 48 hours in advance for outstation journeys. While we accept last-minute bookings subject to vehicle availability, advance booking ensures better vehicle allocation and planning.

4. Pricing and Payment

4.1 Pricing Structure

Our pricing is based on the following factors:

4.2 Payment Methods

We accept the following payment methods:

4.3 Advance Payment

For certain bookings, we may require an advance payment of 25-50% of the estimated fare. This will be clearly communicated at the time of booking confirmation.

4.4 Additional Charges

The following additional charges may apply:

5. Cancellation and Refund Policy

5.1 Cancellation by Customer

Cancellations must be made through the same channel used for booking. Our cancellation policy is as follows:

5.2 Cancellation by Company

We reserve the right to cancel a booking under the following circumstances:

In case of cancellation by us, a full refund will be provided, and we will make reasonable efforts to arrange an alternative.

5.3 Refund Processing

Refunds will be processed within 7-10 business days from the date of cancellation approval. The refund will be credited to the original payment method.

6. Customer Responsibilities

By using our services, you agree to:

Important: Any damage caused to the vehicle interior or exterior due to customer negligence, including spills, burns, tears, or breakages, will be charged to the customer at actual repair/replacement cost.

7. Company Responsibilities

We commit to the following:

8. Liability and Insurance

8.1 Insurance Coverage

All our vehicles are covered by comprehensive insurance as per regulatory requirements. However, this insurance does not cover:

8.2 Limitation of Liability

To the maximum extent permitted by law:

8.3 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or pandemics.

9. Prohibited Activities

The following activities are strictly prohibited in our vehicles:

Violation of these rules may result in immediate termination of service without refund and potential legal action.

10. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Baba Tours and Travels or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

11. Third-Party Links and Advertisements

Our website may contain links to third-party websites and advertisements served by third-party advertising networks, including Google AdSense. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or advertisers. Your interactions with these third parties are solely between you and them.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Baba Tours and Travels
Owner: Eknath Sangale
Address: 1st Floor, F-126, Express Zone Mall, Western Express Hwy, opp. Adani Electricity, Panch Bawadi, Malad East, Mumbai, Maharashtra 400097
Phone: +91 89282 96664
Email: babatravel9635@gmail.com
WhatsApp: +91 89282 96664
Website: babatoursandtravels.com

16. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are booking on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.